If you are looking to return a faulty product, were happy to help! We offer returns or exchanges on all faulty products within 10 days of receiving your order. You can return your product for an exchange or a complete refund of the product to the original payment method.
Please note the following exceptions to our returns and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items MUST be in original packaging & still have tags on
- Returned items MUST have no visible signs of wear of use
- We CANNOT refund for change of mind
To request a refund please email us at [email protected] using your order ID and the email address you used for your order and what the fault of the product is.
Any items returned must be unwashed, unused and in their original packaging in the same saleable condition they were sent to you in.
Any returns are to be shipped at your expense and be done so with a signature required tracking. We are not responsible for any items lost in the post. Once received we will process your refund or exchange.